Send more information? Did I just get blown off?
This is part of the process. Many people express frustration when sales conversations are cut short by “send more information.”...
The Top 3 Things Humans Crave
Once we have food, water and shelter we must feel safety, belonging and mattering. Without these 3 things humans crave we can not...
A Players Get To The Friggin’ Point
A Players get to the point … and they expect everyone else to, too. They really do. When asked (or are asked) the time, they do...
2 Critical Vision Decisions - Profit Per X and BHAG
In an increasingly global economy, anyone with a laptop can become your company’s rival overnight, so it’s more important than...
Have a Meeting? Accept the Drink
“Oh, no thanks,” I said to Sue, the marketing director for a major bank in Boston I was about to pitch on a sales call, in...
It's The Fundamental Challenge For Advancing Management In The 21st-Century
As the nature of work continues to shift from physical to mental activity, the fundamental challenge for advancing management into...
5 Keys To Shape The Future From Disney’s Head Imagineer
We all know that companies that are going to thrive in the future, share certain traits. They need to listen to core customers and...
Fix the environment, not the people - 4 levers for affecting the culture.
We know environment has a large impact on people’s behavior, yet as leaders, we are often too quick to blame a behavior rather...
The "Friendly Universe" And What That Means For Your Business
A friendly Universe is a superior mental model to the indifferent or unfriendly Universe model that most of us hold. Find out what...
